Enquiries
Contact us
A question about a document, a language we haven’t listed, or an order of more than 4 pages? Send us an enquiry below and we’ll reply by email — or write to us directly at support@officialtranslation.com.au.
Send an enquiry
An order of more than 4 pages?
The order page takes up to 4 pages at a time. For a larger document, send an enquiry with the page count and we’ll reply with the next step.
A language you can’t see listed?
Tell us the language and the document type, and we will let you know whether we can help.
Ready to order already?
You don’t need to enquire first. Head straight to the order page and the full total is on screen while you choose.
Your details
Before you press send
This form is for questions, not for documents. A short description tells us everything we need at this stage.
What to include
The language the document is in, the document type, the page count, and where the translation will be used. That is enough for us to answer.
What to leave out
Please don’t paste a document’s contents into the message, and don’t include personal numbers such as a passport or licence number.
Where photos belong
Document photos are added on the order page, not here. There they stay on your device and are not kept between visits.
No question — just a document to translate?
Order up to 4 pages online, with the full total on screen before you pay.