About us
About Official Translation
Official Translation is an online service that translates official documents into English. It is built around three things: NAATI certification whenever you need it, pricing you can see before you order, and careful handling of the documents you trust us with. We are based in Queensland and work online across Australia; what that means for Brisbane customers is on our Brisbane page.
Our approach
Straightforward, from price to delivery
A translation service should not be another thing to worry about. Ours is designed to be easy to understand at every step.
Honest pricing
The full price is on screen before you order, in Australian dollars — the page price plus only the extras you choose, and we add nothing at checkout. Watch the total build on the order page.
Digital only
Your translation is prepared and delivered digitally. Nothing is printed and nothing is posted, so there is no envelope to wait for and no paper copy to lose.
Plain communication
Our customers are dealing with licences, visas, citizenship, and study — often in a second language. So we keep our sentences short and our instructions clear, here and in our guides and case studies.
Quality standards
What every translation gets
A NAATI-certified option
Choose NAATI certified and a NAATI-certified translator prepares your document, working under a professional code of ethics.
Faithful to the source
The translation covers everything on your document and follows its layout as closely as it can, so the person reading it can hold the two side by side. Signatures, wordless seals and anything unreadable are marked in square brackets.
Checked before you pay
We check your photos before you pay, not after. A photo too small for its text to be legible is flagged straight away, so you can retake it on the spot.
Privacy commitment
Your documents are identity documents
A driver’s licence or a birth certificate says who you are. We treat it that way at every step.
Photos stay on your device
The photos you add while building an order stay on your device and are not kept between visits — leave the page and they are gone.
Nothing printed, nothing posted
Your translation is prepared and delivered digitally, so we never print your document or put it in the post.