Partners
Referral partner program
Know people who need documents translated — clients, a community, an audience? Send them our way with your personal link, and earn a share of each paid order they place through it. The share grows as your referrals do, and there is nothing to buy and nothing to commit to.
The tiers
Three tiers, counted fresh each calendar month
Your rate is set by how many qualifying referred orders you send in the current calendar month. The count starts again from zero on the 1st of every month, so each month begins at 10% and climbs as your referrals do. The rate applies to the order total the customer paid.
Referrals 1–7 · 10%
Every month starts here. Your first seven referred orders in a calendar month each earn you 10% of the order total — no minimums, no waiting period, no fees to join.
Referrals 8–15 · 20%
From your eighth qualifying referral in the month, the rate doubles. Each referred order from the eighth to the fifteenth earns 20% of its order total.
Referral 16 onward · 25%
From the sixteenth referral in the month, every further order earns 25% — our top rate, for partners who send work consistently. On the 1st of the next month the count resets and the climb begins again.
A$50
A welcome gift card for your first Urgent referral
The first Urgent order you refer earns you a A$50 Visa gift card, or a similar card you can use anywhere in Australia, in place of the percentage. It is earned once per partner, and that order sits outside the monthly count — your next referral is still counted from where you were.
The fine print, in plain English
What counts, and how you are paid
What counts as a referral
A completed, paid order placed by a customer who arrived through your personal referral link. Orders that are cancelled or refunded do not count and are not commissionable. Repeat orders from a customer you referred count too — each order is its own referral. Tiers are counted per calendar month, from the 1st to the last day, and reset on the 1st. The one exception is your welcome gift card order: the first Urgent order you refer earns the A$50 gift card, not a percentage, and is not added to the count.
How tracking works
When you join, we issue you a personal link. Orders placed through it carry your partner code automatically, and we tally them against your account — you receive a summary of your referred orders with each gift card. Your link is remembered in the customer’s browser for 90 days, on the device they used; if they order later than that, from another device, or without your link or QR code at all, simply claim it on the referral claim form.
When you are paid
Your commission builds up in Australian dollars as your referred orders are completed and paid. Each time it reaches another A$50 (A$50, then A$100, A$150 and so on), we email you a A$50 Visa gift card, or a similar card you can use anywhere in Australia, within 3 business days. Anything over the last A$50 carries over to the next card. Your A$50 welcome gift card is sent on its own, also within 3 business days of that Urgent order being completed and paid. If an order is refunded after it was counted, that amount comes off your commission. If you leave the program, we send whatever you have earned that has not gone out yet, even under A$50.
The ground rules
Describe our service accurately — the promises on this website are the only promises to pass on. No spam, no misleading advertising, and no bidding on our business name in search ads.
We may update these terms and the commission tiers from time to time, for example to reflect a change in our pricing, in the law, or in how referrals are tracked. We will email you at least 14 days before a change takes effect. Any change applies only to orders placed after it takes effect: the rate that applied when an order was placed is the rate we pay on it, and commission you have already earned is not affected. If a change does not suit you, you can leave the program at any time and we will still pay everything you have earned up to that point.
No link or QR code?
Claim a referral by order number
If someone you referred ordered without using your referral link or QR code, simply claim it here. Give us the order number and the customer’s name, and once it matches a paid order we’ll credit it to your account. Whatever works for you — the link and the QR code are just the easy way.
Thank you — we’ve received your claim
We’ll check it against the order and confirm at . If it matches a paid order, it goes on your account.
What we check
That the order number is a real, paid order, and that the customer’s name matches it. That is all — no proof of the introduction is needed.
Not yet a partner?
No problem — submit the claim anyway and mention it in the box. We’ll set up your account and apply the referral at the same time.
One claim, several orders
If you referred more than one customer, put the first in the fields above and list the rest in the note box. We’ll credit every one that checks out.
Getting started
Join in one email
Email support@officialtranslation.com.au with the subject “Referral partner” and tell us a little about who you would be referring. We reply with your personal link and everything you need to start.
Questions first? Ask us anything — we would rather you understand the program fully than join on a guess.