Does your document need an English translation?

Answer a few quick questions and get your answer in 1 second.

Check your document

Is it for an overseas driver licence?

Answer a few quick questions and get your answer in 1 second.

Check your licence

Questions one and two

Has anyone actually asked you for a translation?

First: has anyone asked at all? A document with no reader has no format to meet. Second: what exactly did they ask for?

They asked for an English translation

Check whether the wording names a credential. Many offices, employers and universities ask only that a document be readable in English; a translation with no certification statement answers that.

They asked for a NAATI translation

Then the choice is settled, though the phrase is loose. NAATI states: “NAATI does not certify translations. We certify the translators who do translation work.” You are buying a page stamped by a practitioner who holds that credential, and what is a NAATI certified translation? shows one. Handed the words NAATI accredited? Accredited or certified says which term is current.

Source: NAATI, use of the NAATI name and logo (checked 13 September 2026)

They said certified, and stopped

The most common gap. Hire companies and some offices ask for a certified English translation without defining it. Ask what they mean; failing an answer, the version with a named translator and a checkable stamp is the one an office can verify for itself.

The line behind all six questions. Ask the office that will read your translation before you pay: who may produce it, and in what form.

Question three

Would the government translate it at no charge?

Some translations are already paid for. TIS National, delivering the Free Translating Service on behalf of Home Affairs, says “Permanent residents and eligible visa holders can get up to 10 personal documents translated into English for free.” Four tests, and all four have to pass.

1. The visa subclass qualifies

Permanent residents and the partner, humanitarian and many skilled subclasses are in. Citizens, tourist visa holders and working holiday visa holders are out.

2. The visa is recent

TIS National sets a window: “Your visa must be granted in the past 2 years, and still valid (not cancelled or expired).”

3. You are in the country

TIS National is blunt: “You need to be onshore (in Australia) to access the service”. Wanting it before you fly puts you outside.

4. The allowance and the format fit

Weigh format as well as count. TIS National says “Most translations are provided in an extract summary format of up to 100 words”. That suits a reader who needs the key fields, not every line.

Sources: TIS National, About the Free Translating Service and Free Translating Service eligibility (checked 13 September 2026)

If all four are true, use it and keep your money. The Free Translating Service and its limits gives every rule in the scheme’s own words; who it leaves out covers the edges.

Question four

Is it one of the two jobs we cannot take?

Two transactions are closed to us by the authority’s own rules. If yours is one, do not order.

A New South Wales licence transfer

Service NSW works from a closed list here: Multicultural NSW, Home Affairs, and consular offices for licences issued in Korea and Taiwan. The NSW Government’s prepare-your-application page closes it: “Translations obtained through any other means are not acceptable.” No independent translator can join it, so we do not sell this job; licence translation for New South Wales says which of the four fits you.

Sources: Service NSW, transfer an overseas driver licence, and the NSW Government’s prepare-your-application page for an overseas licence transfer (checked 13 September 2026)

Any licence translation for the Northern Territory

The Territory has a translation route and it is closed to us: its page says the work must be done by an authorised translator inside the Territory, and points a driver whose licence is not in English to an international driving permit. We hold no Territory authorisation, so we do not serve the NT. Arrange the permit at home: the Australian Automobile Association says an application made here is open only to Australian licence holders; permit or translation in Australia covers the rest.

Source: NT.GOV.AU, driver licence rules for new NT residents and visiting drivers (checked 13 September 2026)

Two more get a question rather than an order: a Queensland licence transfer and anything in Western Australia. Both are in the cases where we will tell you not to order.

Questions five and six

Is it already in English, and where is the work being done?

Already in English, or partly. Many overseas certificates and licences are bilingual. Send every page — our terms ask you to photograph the whole document so all of it is translated — and tell us before you order if a whole page is already in English, so we can say whether it still counts as a page. A page in two scripts is different: skip what is printed only in the local script and you lose the conditions and codes.

Being translated overseas. On the subclass 820 checklist, Home Affairs does not ask a translator outside Australia to hold a credential — they “do not have to be accredited” — so long as the page shows who they are, how to reach them and what qualifies them, all in English. A version made at home may already do, so buying a second here can be paying twice; can you translate your own documents? sets that wording out in full.

For work done in Australia the same checklists point to a translator certified by NAATI, and so do the road authorities that name anyone: Queensland, South Australia and the ACT for a visiting driver, and Victoria for a licence transfer, where VicRoads still prints the older word. New South Wales is the exception, naming four organisations rather than a credential. That is why the option exists at all.

Source: Department of Home Affairs, subclass 820 document checklist (checked 13 September 2026)

If you have got this far

What to order, once the answer is yes

Translation into English is $39.99 per page. Certification is an option on top at $59.99 per page: a NAATI-certified translator signs the statement and adds a scannable digital stamp. The main NAATI translation page sets out the rest.

What you were asked for What to choose
An English translation, no credential named Standard: the whole document in English, no statement and no stamp. For driving or hiring a car on your licence, choose certification.
A NAATI certified translation Standard plus certification, which adds the statement and the stamp.
A certified translation, undefined Ask them first; failing an answer, certification is the checkable version.
A visa, citizenship or passport file translated here Ask the department what it wants. Where a checklist names a credential, certification is the option that matches the wording.

Up to four pages can be ordered on the order page; longer files and rare languages go through an enquiry. Delivery is within 3 days as standard, 12–24 hours for $49, within 4 hours for $99 where a translator for your language is free. We do not deliver on Sundays: a delivery that would fall on a Sunday arrives on the Monday. What we translate is on the services page.

Asked before ordering

Questions people put to us first

Source: TIS National, About the Free Translating Service (checked 13 September 2026)

Sources for the wording quoted above, each checked 18 September 2026: TIS National, Free Translating Service eligibility; Australian Passport Office, interpreting and translation; NSW Government, getting married in NSW; Queensland Government, Duties of Justices of the Peace handbook, chapter 3.1; Queensland Government, translating documents; Department of Home Affairs, subclass 820 document checklist; Services Australia, information in your language; Multicultural NSW, translation services; Service NSW, apply for document translation services.

Source: Home Affairs, translating documents (page last updated 16 September 2026)

Last word

Ask first, order second

If the six questions ended in a yes, the order page totals everything before you commit.

Order a translation