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In Australia, the checklist asks for a credential, not a skill

The subclass 820 partner visa checklist says this about translation: “Have all documents translated into English. Provide original and translated documents in your application. Translators in Australia must be accredited by the National Accreditation Authority for Translators and Interpreters.”

Notice what the third sentence leaves out. It says nothing about how well the translator speaks either language, and nothing about whether they are related to you. It asks whether a translator working in Australia is accredited by NAATI. You can be perfectly bilingual and still have nothing to put on the page that answers it, because fluency is not a credential you can print.

So the honest answer for a birth certificate you or a relative translate here is that the result does not carry what the checklist asks for. That is not a comment on your English. It is a description of what is missing from the page: the name and credential of a translator NAATI has certified, which is what a NAATI translation carries.

The translation you had done at home may already do the job

The same checklist then turns to translators overseas, and the tone changes: “Translators outside Australia do not have to be accredited.” What it asks for instead is a set of details on each translation: the translator’s full name, their address and telephone number, and their qualifications and experience in the language they are translating. Then one more line: “These details must be in English.”

Read that against the folder you brought with you. If a translator in your home country prepared an English version of your document and put their full name, address and telephone number, and their qualifications and experience in the language on it, all in English, that translation carries the details the checklist lists, so it may already be enough. Check with Home Affairs before paying anyone, including us, to do it again.

If the translation from home is a bare English text with no name on it, or the translator’s details are in your language rather than in English, it is short of what the checklist describes. The cheapest fix is usually to ask that translator to re-issue it with the missing details before you look for a new translator here.

The overseas wording is still describing a translator, though: someone who can state on the page their qualifications and experience in the language. A relative overseas who is a qualified translator can fill that in. A relative who simply speaks both languages has little to put there.

This is not a quirk of one checklist. Home Affairs’ answer to the same question puts the Australian half of it in fewer words: “All documents not in English must be translated into English. Translators in Australia must be accredited by the National Accreditation Authority for Translators and Interpreters.” The other partner visa checklists carry the same wording, quoted on our partner visa document translation page, and the citizenship requirements ask for an English translation of any document that is not in English, as our citizenship document translation page quotes.

Two things that save money before you pay anyone

First, the Free Translating Service, with one catch. TIS National puts it plainly: “Permanent residents and eligible visa holders can get up to 10 personal documents translated into English for free.” Its eligibility page is just as plain about what the service will not cover: “Document translations required for visa or citizenship applications, and documents issued by private citizens, are not eligible.”

So it is worth using for the papers you need for work, study or settling in, rather than for the visa file itself. The visa exclusions run the same way: “Tourist visa holders and working holiday visa holders are not eligible for the Free Translating Service. Australian citizens are also not eligible for this service.” Our page on Free Translating Service eligibility sets out the visa test and quotes the time limits.

Second, certified copies. It is easy to spend an afternoon with a justice of the peace having photocopies stamped before uploading them. The 820 checklist says of the online application: “You do not need to have any documents certified”. The question it puts is about who translated the document, not whether a copy has been witnessed. Check that line on the checklist for your own visa before you book the afternoon.

A passport application asks a different question again

If the document is for an Australian passport rather than a visa, the Australian Passport Office has its own line, and it mentions a stamp: “If your documents aren’t in English, you’ll need to get them translated in full and stamped by an accredited translator before you show them to us.” Two phrases matter there. In full, so not a summary of the key facts. Stamped, so a translation you typed yourself has nowhere to carry what is being asked for. The detail is on our passport application translation page.

Where we come in, and when you should not order

If you are eligible for the free service and the document is not for the visa file, use it. If the translation from home already carries the translator details the checklist lists, all in English, keep it. We would rather say both of those things here than sell you a page you do not need.

If neither applies, and you are in Australia with a document the checklist wants in English, choose the NAATI certification option at checkout. The translation is then prepared by a NAATI-certified translator and carries their certification statement and stamp, the thing a translator in Australia can put on the page that you and your cousin cannot. Standard, our other option, is a translation without a certification statement or stamp, so it does not show the credential the checklist asks about. The papers without a page of their own, court orders, powers of attorney and name-change records among them, are on our official document translation page, and every document we translate is listed on certified translation services.

If anything about your situation is unusual, ask Home Affairs first and order second.